Model year
2025 Kia Sorento
NHTSA lists 3 recalls and 76 complaints for the 2025 Kia Sorento (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). NHTSA also lists 5 recalls and 58 complaints under SORENTO HYBRID and SORENTO PHEV. Those counts are separate from the numbers above. The components listed on the most complaints are ELECTRICAL SYSTEM (22), UNKNOWN OR OTHER (20), ENGINE (19). NHTSA rated 4 variants 5 stars overall. EPA rates it 23–36 mpg combined and 45 kWh/100 mi depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $1,850–$2,900, based on 15,000 miles and 55% city driving.
- 2003 305 complaints
- 2004 220 complaints
- 2005 307 complaints
- 2006 242 complaints
- 2007 154 complaints
- 2008 217 complaints
- 2009 55 complaints
- 2011 1,520 complaints
- 2012 880 complaints
- 2013 982 complaints
- 2014 988 complaints
- 2015 754 complaints
- 2016 1,258 complaints
- 2017 808 complaints
- 2018 255 complaints
- 2019 433 complaints
- 2020 138 complaints
- 2021 254 complaints
- 2022 193 complaints
- 2023 125 complaints
- 2024 43 complaints
- 2025 76 complaints
- 2026 6 complaints
- 2027 0 complaints
Recalls
26V046000 · Jan 26, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel…
25V548000 · Aug 25, 2025
ENGINE AND ENGINE COOLING:CRITICAL FASTENERS
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
25V006000 · Jan 13, 2025
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING:HEADLIGHTS
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply…
Complaints
76 distinct complaints. Crash flag on 6, fire flag on 0, injury field 5, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Other NHTSA names
These names matched the same EPA model but are not included in the headline counts above.
| Name | Recalls | Complaints |
|---|---|---|
| SORENTO HYBRID | 2 | 45 |
| SORENTO PHEV | 3 | 13 |
Investigations
No investigations are matched to this name.
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| Hybrid SUV AWD | 5 | 4 | 5 | 5 | 4 · possibility 0.159 | NHTSA photo |
| Hybrid SUV FWD | 5 | 4 | 5 | 5 | 4 · possibility 0.159 | NHTSA photo |
| Plug-in Hybrid SUV AWD | Not rated | Not Rated | Not Rated | Not Rated | Not Rated · possibility 0 | — |
| SUV AWD | 5 | 4 | 5 | 5 | 4 · possibility 0.159 | NHTSA photo |
| SUV FWD | 5 | 4 | 5 | 5 | 4 · possibility 0.159 | NHTSA photo |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Sorento Hybrid FWD · 1.6L · Automatic (AM-S6) · Front-Wheel Drive | Regular Gasoline · Hybrid | 36 | 36 | 36 | — | — | $1,850 |
| Sorento Hybrid AWD · 1.6L · Automatic (AM-S6) · All-Wheel Drive | Regular Gasoline · Hybrid | 34 | 34 | 34 | — | — | $1,950 |
| Sorento FWD · 2.5L · Automatic (S8) · Front-Wheel Drive | Regular Gasoline | 23 | 31 | 26 | — | — | $2,600 |
| Sorento FWD · 2.5L · Automatic (AM-S8) · Front-Wheel Drive | Regular Gasoline | 20 | 29 | 23 | — | — | $2,900 |
| Sorento AWD · 2.5L · Automatic (S8) · All-Wheel Drive | Regular Gasoline | 23 | 28 | 25 | — | — | $2,700 |
| Sorento AWD · 2.5L · Automatic (AM-S8) · All-Wheel Drive | Regular Gasoline | 20 | 27 | 23 | — | — | $2,900 |
| Sorento Plug-in Hybrid · 1.6L · Automatic (AM-S6) · All-Wheel Drive | Regular Gasoline · Plug-in Hybrid | 33 | 34 | 33 | 45.0 | 440 | $2,050 |
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Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2025 Kia Sorento at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.