Model year
2020 Kia Sorento
NHTSA lists 1 recall and 138 complaints for the 2020 Kia Sorento (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). 1 recall marked park outside. The components listed on the most complaints are ENGINE (66), UNKNOWN OR OTHER (25), POWER TRAIN (18). NHTSA lists 1 investigation. NHTSA rated 2 variants 5 stars overall. EPA rates it 20–25 mpg combined depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $2,700–$3,350, based on 15,000 miles and 55% city driving.
- 2003 305 complaints
- 2004 220 complaints
- 2005 307 complaints
- 2006 242 complaints
- 2007 154 complaints
- 2008 217 complaints
- 2009 55 complaints
- 2011 1,520 complaints
- 2012 880 complaints
- 2013 982 complaints
- 2014 988 complaints
- 2015 754 complaints
- 2016 1,258 complaints
- 2017 808 complaints
- 2018 255 complaints
- 2019 433 complaints
- 2020 138 complaints
- 2021 254 complaints
- 2022 193 complaints
- 2023 125 complaints
- 2024 43 complaints
- 2025 76 complaints
- 2026 6 complaints
- 2027 0 complaints
Recalls
22V703000 · Sep 19, 2022
Park outsideTRAILER HITCHES
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia…
Complaints
138 distinct complaints. Crash flag on 10, fire flag on 12, injury field 21, deaths field 1. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Investigations
| Action | Subject | Opened | Closed |
|---|---|---|---|
| DP22003 | Loss of Motive Power · ENGINE | Sep 12, 2022 | Dec 12, 2023 |
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| SUV AWD | 5 | 5 | 5 | 5 | 4 · possibility 0.158 | NHTSA photo |
| SUV FWD | 5 | 5 | 5 | 5 | 4 · possibility 0.15 | NHTSA photo |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Sorento FWD · 2.4L · Automatic (S6) · Front-Wheel Drive | Regular Gasoline | 22 | 29 | 25 | — | — | $2,700 |
| Sorento FWD · 3.3L · Automatic (S8) · Front-Wheel Drive | Regular Gasoline | 19 | 26 | 22 | — | — | $3,050 |
| Sorento AWD · 2.4L · Automatic (S6) · All-Wheel Drive | Regular Gasoline | 21 | 26 | 23 | — | — | $2,900 |
| Sorento AWD · 3.3L · Automatic (S8) · All-Wheel Drive | Regular Gasoline | 18 | 24 | 20 | — | — | $3,350 |
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Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2020 Kia Sorento at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.