Model year
2024 Kia Sorento
NHTSA lists 2 recalls and 43 complaints for the 2024 Kia Sorento (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). NHTSA also lists 0 recalls and 8 complaints under SORENTO HYBRID and SORENTO PHEV. Those counts are separate from the numbers above. The components listed on the most complaints are ELECTRICAL SYSTEM (11), STRUCTURE:BODY (7), UNKNOWN OR OTHER (6). NHTSA rated 4 variants 5 stars overall. EPA rates it 23–37 mpg combined and 43 kWh/100 mi depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $1,800–$2,900, based on 15,000 miles and 55% city driving.
- 2003 305 complaints
- 2004 220 complaints
- 2005 307 complaints
- 2006 242 complaints
- 2007 154 complaints
- 2008 217 complaints
- 2009 55 complaints
- 2011 1,520 complaints
- 2012 880 complaints
- 2013 982 complaints
- 2014 988 complaints
- 2015 754 complaints
- 2016 1,258 complaints
- 2017 808 complaints
- 2018 255 complaints
- 2019 433 complaints
- 2020 138 complaints
- 2021 254 complaints
- 2022 193 complaints
- 2023 125 complaints
- 2024 43 complaints
- 2025 76 complaints
- 2026 6 complaints
- 2027 0 complaints
Recalls
25V006000 · Jan 13, 2025
ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING:HEADLIGHTS
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply…
24V287000 · Apr 23, 2024
ELECTRICAL SYSTEM:WIRING
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Complaints
43 distinct complaints. Crash flag on 4, fire flag on 1, injury field 4, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Other NHTSA names
These names matched the same EPA model but are not included in the headline counts above.
| Name | Recalls | Complaints |
|---|---|---|
| SORENTO HYBRID | 0 | 6 |
| SORENTO PHEV | 0 | 2 |
Investigations
No investigations are matched to this name.
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| Hybrid SUV AWD | 5 | 4 | 5 | 5 | 4 · possibility 0.159 | NHTSA photo |
| Hybrid SUV FWD | 5 | 4 | 5 | 5 | 4 · possibility 0.159 | NHTSA photo |
| Plug-in Hybrid SUV AWD | Not rated | Not Rated | Not Rated | Not Rated | Not Rated · possibility 0 | — |
| SUV AWD | 5 | 4 | 5 | 5 | 4 · possibility 0.159 | NHTSA photo |
| SUV FWD | 5 | 4 | 5 | 5 | 4 · possibility 0.159 | NHTSA photo |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Sorento Hybrid FWD · 1.6L · Automatic (AM-S6) · Front-Wheel Drive | Regular Gasoline · Hybrid | 39 | 35 | 37 | — | — | $1,800 |
| Sorento Hybrid AWD · 1.6L · Automatic (AM-S6) · All-Wheel Drive | Regular Gasoline · Hybrid | 36 | 33 | 34 | — | — | $1,950 |
| Sorento Plug-in Hybrid · 1.6L · Automatic (AM-S6) · All-Wheel Drive | Regular Gasoline · Plug-in Hybrid | 35 | 33 | 34 | 43.0 | 460 | $1,950 |
| Sorento FWD · 2.5L · Automatic (S8) · Front-Wheel Drive | Regular Gasoline | 23 | 31 | 26 | — | — | $2,600 |
| Sorento FWD · 2.5L · Automatic (AM-S8) · Front-Wheel Drive | Regular Gasoline | 20 | 29 | 23 | — | — | $2,900 |
| Sorento AWD · 2.5L · Automatic (S8) · All-Wheel Drive | Regular Gasoline | 23 | 28 | 25 | — | — | $2,700 |
| Sorento AWD · 2.5L · Automatic (AM-S8) · All-Wheel Drive | Regular Gasoline | 20 | 27 | 23 | — | — | $2,900 |
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Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2024 Kia Sorento at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.