Model year
2023 Kia Sorento
NHTSA lists 3 recalls and 125 complaints for the 2023 Kia Sorento (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). NHTSA also lists 4 recalls and 40 complaints under SORENTO HYBRID and SORENTO PHEV. Those counts are separate from the numbers above. The components listed on the most complaints are ELECTRICAL SYSTEM (38), UNKNOWN OR OTHER (37), ENGINE (32). NHTSA rated 4 variants 4 stars overall. EPA rates it 24–37 mpg combined and 43 kWh/100 mi depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $1,800–$2,800, based on 15,000 miles and 55% city driving.
- 2003 305 complaints
- 2004 220 complaints
- 2005 307 complaints
- 2006 242 complaints
- 2007 154 complaints
- 2008 217 complaints
- 2009 55 complaints
- 2011 1,520 complaints
- 2012 880 complaints
- 2013 982 complaints
- 2014 988 complaints
- 2015 754 complaints
- 2016 1,258 complaints
- 2017 808 complaints
- 2018 255 complaints
- 2019 433 complaints
- 2020 138 complaints
- 2021 254 complaints
- 2022 193 complaints
- 2023 125 complaints
- 2024 43 complaints
- 2025 76 complaints
- 2026 6 complaints
- 2027 0 complaints
Recalls
25V649000 · Sep 25, 2025
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR; ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
23V610000 · Aug 31, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these…
23V579000 · Aug 15, 2023
EQUIPMENT:OTHER:LABELS
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant…
Complaints
125 distinct complaints. Crash flag on 3, fire flag on 2, injury field 3, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Other NHTSA names
These names matched the same EPA model but are not included in the headline counts above.
| Name | Recalls | Complaints |
|---|---|---|
| SORENTO HYBRID | 2 | 32 |
| SORENTO PHEV | 2 | 8 |
Investigations
No investigations are matched to this name.
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| HEV SUV AWD | 4 | 4 | 5 | 5 | 4 · possibility 0.159 | NHTSA photo |
| HEV SUV FWD | 4 | 4 | 5 | 5 | 4 · possibility 0.159 | NHTSA photo |
| PHEV SUV AWD | Not rated | Not Rated | Not Rated | Not Rated | Not Rated · possibility 0 | — |
| SUV AWD | 4 | 4 | 5 | 5 | 4 · possibility 0.159 | NHTSA photo |
| SUV FWD | 4 | 4 | 5 | 5 | 4 · possibility 0.159 | NHTSA photo |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Sorento Hybrid FWD · 1.6L · Automatic (AM-S6) · Front-Wheel Drive | Regular Gasoline · Hybrid | 39 | 35 | 37 | — | — | $1,800 |
| Sorento Hybrid AWD · 1.6L · Automatic (AM-S6) · All-Wheel Drive | Regular Gasoline · Hybrid | 36 | 33 | 34 | — | — | $1,950 |
| Sorento FWD · 2.5L · Automatic (S8) · Front-Wheel Drive | Regular Gasoline | 24 | 29 | 26 | — | — | $2,600 |
| Sorento FWD · 2.5L · Automatic (AM-S8) · Front-Wheel Drive | Regular Gasoline | 22 | 29 | 25 | — | — | $2,700 |
| Sorento AWD · 2.5L · Automatic (S8) · All-Wheel Drive | Regular Gasoline | 23 | 25 | 24 | — | — | $2,800 |
| Sorento AWD · 2.5L · Automatic (AM-S8) · All-Wheel Drive | Regular Gasoline | 22 | 27 | 24 | — | — | $2,800 |
| Sorento Plug-in Hybrid · 1.6L · Automatic (AM-S6) · All-Wheel Drive | Regular Gasoline · Plug-in Hybrid | 35 | 33 | 34 | 43.0 | 460 | $1,950 |
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Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2023 Kia Sorento at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.