Model year
2020 Toyota Prius Prime
NHTSA lists 1 recall and 16 complaints for the 2020 Toyota Prius Prime (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). The components listed on the most complaints are VISIBILITY/WIPER (5), ELECTRICAL SYSTEM (3), POWER TRAIN (3). NHTSA lists 1 investigation. NHTSA lists crash-test variants for this model year and marks the overall rating Not Rated. EPA rates it 54 mpg combined and 25 kWh/100 mi (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $1,250, based on 15,000 miles and 55% city driving.
- 2017 42 complaints
- 2018 16 complaints
- 2019 9 complaints
- 2020 16 complaints
- 2021 10 complaints
- 2022 8 complaints
- 2023 6 complaints
- 2024 15 complaints
Recalls
19V544000 · Jul 24, 2019
SERVICE BRAKES; ELECTRONIC STABILITY CONTROL (ESC)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle…
Complaints
16 distinct complaints. Crash flag on 5, fire flag on 0, injury field 0, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Investigations
| Action | Subject | Opened | Closed |
|---|---|---|---|
| DP22005 | Pedestrian alert sounds · ELECTRICAL SYSTEM:PROPULSION SYSTEM | Jan 27, 2023 | Aug 7, 2023 |
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| 5 HB FWD | Not rated | Not Rated | Not Rated | Not Rated | Not Rated · possibility 0 | — |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Prius Prime · 1.8L · Automatic (variable gear ratios) · Front-Wheel Drive | Regular Gasoline · Plug-in Hybrid | 55 | 53 | 54 | 25.0 | 640 | $1,250 |
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Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2020 Toyota Prius Prime at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.