Model year
2020 Chrysler Pacifica
NHTSA lists 5 recalls and 171 complaints for the 2020 Chrysler Pacifica (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). NHTSA also lists 2 recalls and 58 complaints under PACIFICA HYBRID and PACIFICA PLUG-IN HYBRID. Those counts are separate from the numbers above. 1 recall marked park outside. The components listed on the most complaints are ELECTRICAL SYSTEM (63), ENGINE (52), POWER TRAIN (36). NHTSA lists 2 investigations, including 1 investigation with no close date in the file. NHTSA rated 2 variants 5 stars overall. EPA rates it 20–30 mpg combined and 41 kWh/100 mi depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $2,250–$3,350, based on 15,000 miles and 55% city driving.
- 2004 896 complaints
- 2005 1,244 complaints
- 2006 726 complaints
- 2007 326 complaints
- 2008 102 complaints
- 2017 1,537 complaints
- 2018 889 complaints
- 2019 316 complaints
- 2020 171 complaints
- 2021 375 complaints
- 2022 218 complaints
- 2023 155 complaints
- 2024 47 complaints
- 2025 30 complaints
- 2026 11 complaints
- 2027 1 complaints
Recalls
26V362000 · Jun 4, 2026
Park outsideELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
25V876000 · Dec 17, 2025
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and…
24V793000 · Oct 24, 2024
AIR BAGS:SIDE/WINDOW:CURTAIN
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal…
23V010000 · Jan 17, 2023
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES; HYBRID PROPULSION SYSTEM: INVERTER
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
20V191000 · Sep 10, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped…
Complaints
171 distinct complaints. Crash flag on 7, fire flag on 3, injury field 11, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Other NHTSA names
These names matched the same EPA model but are not included in the headline counts above.
| Name | Recalls | Complaints |
|---|---|---|
| PACIFICA HYBRID | 0 | 0 |
| PACIFICA PLUG-IN HYBRID | 2 | 58 |
Investigations
| Action | Subject | Opened | Closed |
|---|---|---|---|
| PE22008 | Transmission fault leading to loss of motive power · POWER TRAIN | Jul 22, 2022 | Mar 27, 2024 |
| RQ24004 | Loss of motive power due to an internal wiring connector short. · ELECTRICAL SYSTEM:WIRING | Feb 27, 2024 | No close date in the file |
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| Hybrid VAN FWD | 5 | 4 | 5 | 5 | 4 · possibility 0.109 | NHTSA photo |
| VAN AWD | Not rated | 5 | 5 | 5 | Not Rated · possibility 0 | NHTSA photo |
| VAN FWD | 5 | 5 | 5 | 5 | 4 · possibility 0.116 | NHTSA photo |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Pacifica · 3.6L · Automatic 9-spd · Front-Wheel Drive | Regular Gasoline | 19 | 28 | 22 | — | — | $3,050 |
| Pacifica Hybrid · 3.6L · Automatic (variable gear ratios) · Front-Wheel Drive | Regular Gasoline · Plug-in Hybrid | 29 | 30 | 30 | 41.0 | 520 | $2,250 |
| Pacifica AWD · 3.6L · Automatic 9-spd · All-Wheel Drive | Regular Gasoline | 17 | 25 | 20 | — | — | $3,350 |
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Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2020 Chrysler Pacifica at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.