Model year
2020 Subaru Crosstrek
NHTSA lists 0 recalls and 69 complaints for the 2020 Subaru Crosstrek (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). NHTSA also lists 1 recall and 0 complaints under CROSSTREK HYBRID. Those counts are separate from the numbers above. The components listed on the most complaints are VISIBILITY/WIPER (30), ELECTRICAL SYSTEM (11), POWER TRAIN (9). NHTSA rated the SW AWD 5 stars overall. EPA rates it 25–35 mpg combined and 38 kWh/100 mi depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $1,900–$2,700, based on 15,000 miles and 55% city driving.
- 2013 26 complaints
- 2014 16 complaints
- 2015 17 complaints
- 2016 132 complaints
- 2017 94 complaints
- 2018 195 complaints
- 2019 285 complaints
- 2020 69 complaints
- 2021 115 complaints
- 2022 31 complaints
- 2023 35 complaints
- 2024 120 complaints
- 2025 45 complaints
- 2026 9 complaints
- 2027 0 complaints
Recalls
No recalls are listed for this name in the matched NHTSA file.
Complaints
69 distinct complaints. Crash flag on 6, fire flag on 0, injury field 3, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Other NHTSA names
These names matched the same EPA model but are not included in the headline counts above.
| Name | Recalls | Complaints |
|---|---|---|
| CROSSTREK HYBRID | 1 | 0 |
Investigations
No investigations are matched to this name.
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| Hybrid SW AWD | Not rated | Not Rated | Not Rated | Not Rated | Not Rated · possibility 0 | — |
| SW AWD | 5 | 4 | 5 | 5 | 4 · possibility 0.156 | NHTSA photo |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Crosstrek AWD · 2L · Manual 6-spd · All-Wheel Drive | Regular Gasoline | 22 | 29 | 25 | — | — | $2,700 |
| Crosstrek AWD · 2L · Automatic (AV-S8) · All-Wheel Drive | Regular Gasoline | 27 | 33 | 30 | — | — | $2,250 |
| Crosstrek Hybrid AWD · 2L · Automatic (variable gear ratios) · All-Wheel Drive | Regular Gasoline · Plug-in Hybrid | 36 | 35 | 35 | 38.0 | 480 | $1,900 |
Open this model year in the fuel-cost calculator. The calculator starts with no fuel price filled in.
Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2020 Subaru Crosstrek at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.