Model year
2020 Ram Promaster City
NHTSA lists 2 recalls and 1 complaint for the 2020 Ram Promaster City (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). The components listed on the most complaints are STRUCTURE (1). NHTSA lists crash-test variants for this model year and marks the overall rating Not Rated. EPA rates it 24 mpg combined (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $2,800, based on 15,000 miles and 55% city driving.
- 2015 27 complaints
- 2016 25 complaints
- 2017 19 complaints
- 2018 16 complaints
- 2019 5 complaints
- 2020 1 complaints
- 2021 5 complaints
- 2022 2 complaints
Recalls
21V728000 · Sep 21, 2021
EXTERIOR LIGHTING:TURN SIGNAL
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle…
21V147000 · Mar 9, 2021
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Complaints
1 distinct complaints. Crash flag on 0, fire flag on 0, injury field 0, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Investigations
No investigations are matched to this name.
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| VAN FWD | Not rated | Not Rated | Not Rated | Not Rated | Not Rated · possibility 0 | — |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Promaster City · 2.4L · Automatic 9-spd · Front-Wheel Drive | Regular Gasoline | 21 | 28 | 24 | — | — | $2,800 |
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Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2020 Ram Promaster City at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.