Model year
2020 Mercedes-Benz CLA-Class
NHTSA does not list the EPA model name CLA-Class for 2020. Under the matched names AMG CLA35, AMG CLA45, CLA 250, and CLA 250 4MATIC, NHTSA lists 13 recalls and 25 complaints (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). The components listed on the most complaints for CLA 250 are ELECTRICAL SYSTEM (5), ENGINE (4), UNKNOWN OR OTHER (4). NHTSA lists crash-test variants for this model year and marks the overall rating Not Rated. EPA rates it 23–28 mpg combined depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $2,950–$3,550, based on 15,000 miles and 55% city driving.
- 2014 195 complaints
- 2015 64 complaints
- 2016 67 complaints
- 2017 28 complaints
- 2018 47 complaints
- 2019 23 complaints
- 2020 25 complaints
- 2021 9 complaints
- 2022 5 complaints
- 2023 6 complaints
- 2024 2 complaints
- 2025 1 complaints
- 2026 1 complaints
- 2027 0 complaints
Matched NHTSA names
The EPA model name is not itself a name in the NHTSA file for 2020. The counts in the answer are the sum of the names below. Overlap between those names is not removed.
| NHTSA name | Recalls | Complaints | Investigations |
|---|---|---|---|
| AMG CLA35 | 8 | 4 | 0 |
| AMG CLA45 | 7 | 0 | 0 |
| CLA 250 | 11 | 20 | 0 |
| CLA 250 4MATIC | 1 | 1 | 0 |
Recalls for CLA 250
26V481000 · Jul 24, 2026
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may…
23V732000 · Nov 1, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2020 A220, 2020 CLA250, GLB250, AMG A35, AMG CLA45, AMG CLA35, and 2021 GLA250 vehicles. The vehicles may not be equipped with an inspection gauge to check the wear of the rear brake pads. In addition, information for…
22V365000 · May 20, 2022
COMMUNICATION: AUTO CRASH NOTIFICATION; ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for…
22V232000 · Apr 8, 2022
BACK OVER PREVENTION:DISPLAY FUNCTION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview…
21V989000 · Dec 17, 2021
STEERING:ELECTRIC POWER ASSIST SYSTEM
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.
21V961000 · Dec 13, 2021
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 AMG G63, C300, E300, G550, AMG GT63, AMG GT53, 2019-2020 A220, GLA250, GLC300, 2016 C300, 2020 AMG A35, AMG C43, AMG C63, CLA250, E350, E450, GLB250, GLE450, GLS450, GLS580, S560, and SL550 vehicles equipped with a…
21V354000 · May 14, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model…
21V072000 · Feb 12, 2021
COMMUNICATION: AUTO CRASH NOTIFICATION; COMMUNICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550,…
21V058000 · Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: AUTO CRASH NOTIFICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for…
20V089000 · Feb 14, 2020
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC…
1 more recalls are in the NHTSA file for this name and are not listed here. Campaign numbers above link to NHTSA.
Complaints for CLA 250
20 distinct complaints. Crash flag on 1, fire flag on 0, injury field 2, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Investigations for CLA 250
No investigations are matched to this name.
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| 4 DR 4WD | Not rated | Not Rated | Not Rated | Not Rated | Not Rated · possibility 0 | — |
| 4 DR FWD | Not rated | Not Rated | Not Rated | Not Rated | Not Rated · possibility 0 | — |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| CLA250 4matic · 2L · Automatic (AM7) · 4-Wheel Drive | Premium Gasoline | 23 | 33 | 27 | — | — | $3,050 |
| CLA250 · 2L · Automatic (AM7) · Front-Wheel Drive | Premium Gasoline | 25 | 35 | 28 | — | — | $2,950 |
| AMG CLA35 4matic · 2L · Automatic (AM7) · 4-Wheel Drive | Premium Gasoline | 23 | 29 | 25 | — | — | $3,300 |
| AMG CLA45 4matic · 2L · Automatic (AM8) · 4-Wheel Drive | Premium Gasoline | 20 | 29 | 23 | — | — | $3,550 |
Open this model year in the fuel-cost calculator. The calculator starts with no fuel price filled in.
Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2020 Mercedes-Benz CLA-Class at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.