Model year
2004 Jeep Grand Cherokee
NHTSA lists 8 recalls and 1,295 complaints for the 2004 Jeep Grand Cherokee (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). The components listed on the most complaints are AIR BAGS (318), ELECTRICAL SYSTEM (124), SEATS (106). NHTSA lists 4 investigations. NHTSA star ratings from before model year 2011 use an older method and are not shown here. EPA rates it 15–16 mpg combined depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $4,200–$4,450, based on 15,000 miles and 55% city driving.
- 2000 1,447 complaints
- 2001 883 complaints
- 2002 1,476 complaints
- 2003 762 complaints
- 2004 1,295 complaints
- 2005 2,051 complaints
- 2006 1,280 complaints
- 2007 1,109 complaints
- 2008 734 complaints
- 2009 138 complaints
- 2010 118 complaints
- 2011 1,641 complaints
- 2012 1,644 complaints
- 2013 805 complaints
- 2014 2,383 complaints
- 2015 1,367 complaints
- 2016 311 complaints
- 2017 364 complaints
- 2018 855 complaints
- 2019 370 complaints
- 2020 241 complaints
- 2021 409 complaints
- 2022 265 complaints
- 2023 402 complaints
- 2024 249 complaints
- 2025 80 complaints
- 2026 27 complaints
- 2027 0 complaints
Recalls
15V673000 · Oct 19, 2015
AIR BAGS:SIDE/WINDOW
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag…
15V046000 · Jan 28, 2015
AIR BAGS:FRONTAL
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November…
12V527000 · Nov 8, 2012
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE; AIR BAGS
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module…
09V117000 · Apr 9, 2009
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
06V197000 · Jun 7, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
04V112000 · Mar 4, 2004
ELECTRICAL SYSTEM:STARTER ASSEMBLY
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
04V048000 · Feb 3, 2004
EQUIPMENT:OTHER:LABELS
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
03V079000 · Mar 10, 2003
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
Complaints
1,295 distinct complaints. Crash flag on 110, fire flag on 25, injury field 85, deaths field 3. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Investigations
| Action | Subject | Opened | Closed |
|---|---|---|---|
| DP09005 | Fuel Storage System Crash Related Fires · FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS; FUEL SYSTEM, GASOLINE:STORAGE; FUEL SYSTEM,… | Nov 6, 2009 | Aug 23, 2010 |
| PE10031 | Crash Related Fuel Tank Fires · FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS; FUEL SYSTEM, GASOLINE:STORAGE; FUEL SYSTEM,… | Aug 23, 2010 | Jun 14, 2012 |
| EA12005 | Crash Related Fuel Tank Fires · FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS; FUEL SYSTEM, GASOLINE:STORAGE; FUEL SYSTEM,… | Jun 12, 2012 | Nov 14, 2014 |
| RQ14001 | Jeep inadvertent air bag deployment · AIR BAGS; AIR BAGS:FRONTAL; AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE; AIR BAGS:FRONTAL:SENSOR/CONTROL… | May 29, 2014 | Nov 13, 2015 |
Safety ratings
NHTSA star ratings from before model year 2011 use an older method and are not shown here.
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Grand Cherokee 2WD · 4L · Automatic 4-spd · Rear-Wheel Drive | Regular Gasoline | 14 | 19 | 16 | — | — | $4,200 |
| Grand Cherokee 2WD · 4.7L · Automatic 5-spd · Rear-Wheel Drive | Regular Gasoline | 14 | 19 | 16 | — | — | $4,200 |
| Grand Cherokee 4WD · 4L · Automatic 4-spd · 4-Wheel or All-Wheel Drive | Regular Gasoline | 14 | 19 | 16 | — | — | $4,200 |
| Grand Cherokee 4WD · 4.7L · Automatic 5-spd · 4-Wheel or All-Wheel Drive | Regular Gasoline | 14 | 19 | 15 | — | — | $4,450 |
Open this model year in the fuel-cost calculator. The calculator starts with no fuel price filled in.
Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2004 Jeep Grand Cherokee at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.