Model year
2020 Jeep Cherokee
NHTSA lists 3 recalls and 331 complaints for the 2020 Jeep Cherokee (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). The components listed on the most complaints are POWER TRAIN (192), ENGINE (46), UNKNOWN OR OTHER (37). NHTSA rated 2 variants 4 stars overall. EPA rates it 21–26 mpg combined depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $2,600–$3,200, based on 15,000 miles and 55% city driving.
- 2000 369 complaints
- 2001 229 complaints
- 2014 2,650 complaints
- 2015 1,792 complaints
- 2016 1,412 complaints
- 2017 1,337 complaints
- 2018 687 complaints
- 2019 1,669 complaints
- 2020 331 complaints
- 2021 176 complaints
- 2022 52 complaints
- 2023 3 complaints
- 2026 8 complaints
Recalls
26V290000 · May 7, 2026
POWER TRAIN
Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
20V191000 · Sep 10, 2020
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped…
19V637000 · Aug 29, 2019
STEERING:RACK AND PINION:RACK; STEERING:RACK AND PINION:PINION SHAFT
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Complaints
331 distinct complaints. Crash flag on 9, fire flag on 7, injury field 9, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Investigations
No investigations are matched to this name.
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| SUV 4WD | 4 | 4 | 5 | 5 | 4 · possibility 0.169 | NHTSA photo |
| SUV FWD | 4 | 4 | 5 | 5 | 4 · possibility 0.174 | NHTSA photo |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Cherokee FWD · 2L · Automatic 9-spd · Front-Wheel Drive | Regular Gasoline | 23 | 31 | 26 | — | — | $2,600 |
| Cherokee FWD · 2.4L · Automatic 9-spd · Front-Wheel Drive | Regular Gasoline | 22 | 31 | 25 | — | — | $2,700 |
| Cherokee FWD · 3.2L · Automatic 9-spd · Front-Wheel Drive | Regular Gasoline | 20 | 29 | 23 | — | — | $2,900 |
| Cherokee 4WD · 2L · Automatic 9-spd · All-Wheel Drive | Regular Gasoline | 21 | 29 | 24 | — | — | $2,800 |
| Cherokee 4WD · 2.4L · Automatic 9-spd · All-Wheel Drive | Regular Gasoline | 21 | 29 | 24 | — | — | $2,800 |
| Cherokee 4WD · 3.2L · Automatic 9-spd · All-Wheel Drive | Regular Gasoline | 19 | 27 | 22 | — | — | $3,050 |
| Cherokee 4WD Active Drive II · 2L · Automatic 9-spd · All-Wheel Drive | Regular Gasoline | 20 | 27 | 23 | — | — | $2,900 |
| Cherokee 4WD Active Drive II · 3.2L · Automatic 9-spd · All-Wheel Drive | Regular Gasoline | 18 | 26 | 21 | — | — | $3,200 |
| Cherokee Trailhawk 4WD · 2L · Automatic 9-spd · All-Wheel Drive | Regular Gasoline | 20 | 26 | 22 | — | — | $3,050 |
| Cherokee Trailhawk 4WD · 3.2L · Automatic 9-spd · All-Wheel Drive | Regular Gasoline | 18 | 24 | 21 | — | — | $3,200 |
Open this model year in the fuel-cost calculator. The calculator starts with no fuel price filled in.
Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2020 Jeep Cherokee at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.