Model year
2020 Ford Fusion
NHTSA lists 3 recalls and 184 complaints for the 2020 Ford Fusion (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). NHTSA also lists 0 recalls and 51 complaints under FUSION ENERGI and FUSION HYBRID. Those counts are separate from the numbers above. The components listed on the most complaints are POWER TRAIN (64), ENGINE (52), ELECTRICAL SYSTEM (37). NHTSA rated 3 variants 5 stars overall. EPA rates it 23–42 mpg combined and 33 kWh/100 mi depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $1,600–$2,900, based on 15,000 miles and 55% city driving.
- 2006 730 complaints
- 2007 1,064 complaints
- 2008 1,353 complaints
- 2009 1,023 complaints
- 2010 5,130 complaints
- 2011 2,794 complaints
- 2012 2,517 complaints
- 2013 1,792 complaints
- 2014 1,333 complaints
- 2015 997 complaints
- 2016 1,646 complaints
- 2017 1,115 complaints
- 2018 442 complaints
- 2019 316 complaints
- 2020 184 complaints
Recalls
25V685000 · Oct 10, 2025
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a…
25V442000 · Jun 27, 2025
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit,…
23V440000 · Jun 23, 2023
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Complaints
184 distinct complaints. Crash flag on 10, fire flag on 3, injury field 5, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Other NHTSA names
These names matched the same EPA model but are not included in the headline counts above.
| Name | Recalls | Complaints |
|---|---|---|
| FUSION ENERGI | 0 | 43 |
| FUSION HYBRID | 0 | 8 |
Investigations
No investigations are matched to this name.
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| 4 DR AWD | 5 | 4 | 5 | 5 | 4 · possibility 0.109 | NHTSA photo |
| 4 DR FWD | 5 | 4 | 5 | 5 | 4 · possibility 0.109 | NHTSA photo |
| Energi 4 DR FWD | Not rated | Not Rated | Not Rated | Not Rated | 4 · possibility 0.109 | — |
| HEV 4 DR FWD | 5 | 4 | 5 | 5 | 4 · possibility 0.109 | — |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Fusion FWD · 1.5L · Automatic (S6) · Front-Wheel Drive | Regular Gasoline | 23 | 34 | 27 | — | — | $2,500 |
| Fusion AWD · 2L · Automatic (S6) · All-Wheel Drive | Regular Gasoline | 20 | 29 | 23 | — | — | $2,900 |
| Fusion FWD · 2L · Automatic (S6) · Front-Wheel Drive | Regular Gasoline | 21 | 31 | 25 | — | — | $2,700 |
| Fusion FWD · 2.5L · Automatic 6-spd · Front-Wheel Drive | Regular Gasoline | 21 | 31 | 24 | — | — | $2,800 |
| Fusion Hybrid FWD · 2L · Automatic (variable gear ratios) · Front-Wheel Drive | Regular Gasoline · Hybrid | 43 | 41 | 42 | — | — | $1,600 |
| Fusion Hybrid Taxi · 2L · Automatic (variable gear ratios) · Front-Wheel Drive | Regular Gasoline · Hybrid | 43 | 40 | 41 | — | — | $1,650 |
| Fusion Energi Plug-in Hybrid · 2L · Automatic (variable gear ratios) · Front-Wheel Drive | Regular Gasoline · Plug-in Hybrid | 43 | 40 | 42 | 33.0 | 610 | $1,600 |
| Fusion Special Service PHEV · 2L · Automatic (variable gear ratios) · Front-Wheel Drive | Regular Gasoline · Plug-in Hybrid | 43 | 40 | 42 | 33.0 | 610 | $1,600 |
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Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2020 Ford Fusion at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.