Model year
2017 Ford Flex
NHTSA lists 4 recalls and 42 complaints for the 2017 Ford Flex (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). The components listed on the most complaints are SUSPENSION (13), UNKNOWN OR OTHER (13), BACK OVER PREVENTION (6). NHTSA lists 1 investigation. NHTSA lists crash-test variants for this model year and marks the overall rating Not Rated. EPA rates it 17–19 mpg combined depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $3,550–$3,950, based on 15,000 miles and 55% city driving.
- 2009 181 complaints
- 2010 139 complaints
- 2011 144 complaints
- 2012 64 complaints
- 2013 580 complaints
- 2014 249 complaints
- 2015 114 complaints
- 2016 101 complaints
- 2017 42 complaints
- 2018 68 complaints
- 2019 256 complaints
Recalls
25V732000 · Oct 24, 2025
STRUCTURE:BODY
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
25V695000 · Oct 13, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted,…
20V072000 · Feb 10, 2020
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
16V925000 · Dec 22, 2016
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil…
Complaints
42 distinct complaints. Crash flag on 2, fire flag on 0, injury field 2, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Investigations
| Action | Subject | Opened | Closed |
|---|---|---|---|
| PE25007 | B-Pillar Trim Detachment · STRUCTURE:BODY:ROOF AND PILLARS | Aug 7, 2025 | Aug 5, 2026 |
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| SUV AWD | Not rated | Not Rated | Not Rated | Not Rated | 4 · possibility 0.151 | — |
| SUV FWD | Not rated | Not Rated | Not Rated | Not Rated | 4 · possibility 0.164 | — |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Flex FWD · 3.5L · Automatic (S6) · Front-Wheel Drive | Regular Gasoline | 16 | 23 | 19 | — | — | $3,550 |
| Flex AWD · 3.5L · Automatic (S6) · All-Wheel Drive | Regular Gasoline | 16 | 22 | 18 | — | — | $3,700 |
| Flex AWD · 3.5L · Automatic (S6) · All-Wheel Drive | Regular Gasoline | 15 | 21 | 17 | — | — | $3,950 |
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Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2017 Ford Flex at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.