Model year
2004 Ford Crown Victoria
NHTSA lists 2 recalls and 138 complaints for the 2004 Ford Crown Victoria (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). The components listed on the most complaints are EXTERIOR LIGHTING (76), ELECTRICAL SYSTEM (23), STEERING (18). NHTSA lists 6 investigations. NHTSA star ratings from before model year 2011 use an older method and are not shown here. EPA rates it 14–18 mpg combined depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $3,300–$4,200, based on 15,000 miles and 55% city driving.
- 2000 85 complaints
- 2001 53 complaints
- 2002 58 complaints
- 2003 249 complaints
- 2004 138 complaints
- 2005 193 complaints
- 2006 53 complaints
- 2007 50 complaints
- 2008 50 complaints
- 2009 44 complaints
- 2010 12 complaints
- 2011 23 complaints
Recalls
15V861000 · Dec 22, 2015
EXTERIOR LIGHTING:HEADLIGHTS
Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
05V206000 · May 9, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE…
Complaints
138 distinct complaints. Crash flag on 2, fire flag on 4, injury field 3, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Investigations
| Action | Subject | Opened | Closed |
|---|---|---|---|
| RQ04007 | FRACTURE OF THE STEEL WHEEL RIM · WHEELS; WHEELS:HUBCAP/COVER; WHEELS:HUB; WHEELS:RIM | Aug 2, 2004 | Dec 20, 2004 |
| DP05005 | SPARK PLUG EJECTION FROM CYLINDER HEAD · ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; ENGINE AND ENGINE COOLING | Sep 22, 2005 | Jan 4, 2006 |
| PE08066 | LOSS OF HEADLIGHT FUNCTION · EXTERIOR LIGHTING:HEADLIGHTS | Nov 26, 2008 | Mar 24, 2009 |
| PE14021 | Steering Column Shaft Obstruction · ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; STEERING | Jul 7, 2014 | Nov 21, 2014 |
| DP15002 | Loss of headlamp/exterior lighting · EXTERIOR LIGHTING; EXTERIOR LIGHTING:HEADLIGHTS | Apr 1, 2015 | Aug 11, 2015 |
| PE15028 | Loss of headlights · EXTERIOR LIGHTING; EXTERIOR LIGHTING:HEADLIGHTS | Aug 10, 2015 | Jan 8, 2016 |
Safety ratings
NHTSA star ratings from before model year 2011 use an older method and are not shown here.
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Crown Victoria · 4.6L · Automatic 4-spd · Rear-Wheel Drive | Regular Gasoline | 15 | 23 | 18 | — | — | $3,700 |
| Crown Victoria CNG · 4.6L · Automatic 4-spd · Rear-Wheel Drive | Natural Gas · CNG | 12 | 17 | 14 | — | — | $3,300 |
| Crown Victoria Police · 4.6L · Automatic 4-spd · Rear-Wheel Drive | Regular Gasoline | 14 | 19 | 16 | — | — | $4,200 |
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Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2004 Ford Crown Victoria at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.