Model year
2014 Ford C-MAX
NHTSA lists 8 recalls and 80 complaints for the 2014 Ford C-MAX (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). NHTSA also lists 0 recalls and 30 complaints under C-MAX ENERGI. Those counts are separate from the numbers above. 1 recall marked do not drive. The components listed on the most complaints are UNKNOWN OR OTHER (19), ELECTRICAL SYSTEM (17), POWER TRAIN (17). NHTSA lists 2 investigations. NHTSA rated 2 variants 4 stars overall. EPA rates it 38–39 mpg combined and 37 kWh/100 mi depending on configuration (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $1,700–$1,750, based on 15,000 miles and 55% city driving.
- 2013 187 complaints
- 2014 80 complaints
- 2015 56 complaints
- 2016 24 complaints
- 2017 15 complaints
- 2018 10 complaints
Recalls
22V413000 · Jun 10, 2022
POWER TRAIN:SHIFT LINKAGE/CABLE/ROD; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
20V331000 · Jun 8, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under…
18V592000 · Sep 10, 2018
EQUIPMENT:ELECTRICAL
Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB,…
16V643000 · Sep 6, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from…
14V597000 · Sep 26, 2014
SEAT BELTS; AIR BAGS:SIDE/WINDOW; AIR BAGS
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1,…
14V514000 · Aug 22, 2014
Do not driveSTEERING
Ford Motor Company (Ford) is recalling certain model year 2014 Focus and C-Max vehicles manufactured August 8, 2014, to August 15, 2014. The affected vehicles may have steering gears that were incorrectly assembled.
14V237000 · May 7, 2014
AIR BAGS:SIDE/WINDOW; AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
14V164000 · Apr 2, 2014
SEATS:FRONT ASSEMBLY:RECLINER
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max…
Complaints
80 distinct complaints. Crash flag on 6, fire flag on 4, injury field 6, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Other NHTSA names
These names matched the same EPA model but are not included in the headline counts above.
| Name | Recalls | Complaints |
|---|---|---|
| C-MAX ENERGI | 0 | 30 |
Investigations
| Action | Subject | Opened | Closed |
|---|---|---|---|
| PE16001 | Door Latch Failure · LATCHES/LOCKS/LINKAGES:DOORS:LATCH; LATCHES/LOCKS/LINKAGES | Jan 16, 2016 | Oct 29, 2016 |
| RQ19005 | Door Latch Failures · LATCHES/LOCKS/LINKAGES:DOORS:LATCH; LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR; STRUCTURE:BODY | Dec 19, 2019 | Feb 7, 2022 |
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| 2014 Ford CMAX Energi 5 HB FWD | 4 | 4 | 5 | 5 | 4 · possibility 0.147 | NHTSA photo |
| 2014 Ford CMAX Hybrid 5 HB FWD | 4 | 4 | 5 | 5 | 4 · possibility 0.143 | NHTSA photo |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| C-MAX Energi Plug-in Hybrid · 2L · Automatic (variable gear ratios) · Front-Wheel Drive | Regular Gasoline · Plug-in Hybrid | 40 | 36 | 38 | 37.0 | 550 | $1,750 |
| C-MAX Hybrid FWD · 2L · Automatic (variable gear ratios) · Front-Wheel Drive | Regular Gasoline · Hybrid | 41 | 36 | 39 | — | — | $1,700 |
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Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2014 Ford C-MAX at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.