Model year
2020 Dodge Journey
NHTSA lists 1 recall and 66 complaints for the 2020 Dodge Journey (recall file dated Oct 23, 2026; complaint file dated Oct 23, 2026). The components listed on the most complaints are ELECTRICAL SYSTEM (20), UNKNOWN OR OTHER (19), BACK OVER PREVENTION (8). NHTSA lists 2 investigations, including 1 investigation with no close date in the file. NHTSA rated the SUV FWD 4 stars overall. EPA rates it 21 mpg combined (fuel economy file dated Sep 29, 2026). EPA's annual fuel-cost figures for these configurations are $3,200, based on 15,000 miles and 55% city driving.
- 2009 1,433 complaints
- 2010 988 complaints
- 2011 169 complaints
- 2012 376 complaints
- 2013 353 complaints
- 2014 416 complaints
- 2015 554 complaints
- 2016 389 complaints
- 2017 201 complaints
- 2018 237 complaints
- 2019 102 complaints
- 2020 66 complaints
Recalls
25V552000 · Aug 26, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal…
Complaints
66 distinct complaints. Crash flag on 1, fire flag on 1, injury field 1, deaths field 0. A complaint can be counted under more than one component. The injury and death figures are the file's numbers (the highest value on each complaint, then added), not a separate verified count of people.
Investigations
| Action | Subject | Opened | Closed |
|---|---|---|---|
| PE24006 | Back up camera failure · BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | Feb 27, 2024 | Sep 26, 2025 |
| EA24003 | Vehicle entrapment · LATCHES/LOCKS/LINKAGES | Aug 1, 2024 | No close date in the file |
Safety ratings
| Variant | Overall | Front | Side | Pole | Rollover | Photo |
|---|---|---|---|---|---|---|
| SUV FWD | 4 | 4 | 5 | 5 | 4 · possibility 0.185 | NHTSA photo |
Fuel economy
| Configuration | Fuel | City | Hwy | Comb | kWh/100 mi | Range | Annual fuel cost |
|---|---|---|---|---|---|---|---|
| Journey · 2.4L · Automatic 4-spd · Front-Wheel Drive | Regular Gasoline | 19 | 25 | 21 | — | — | $3,200 |
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Check a vehicle
This page is not a VIN lookup. NHTSA's recall tool checks a specific vehicle: nhtsa.gov/recalls. NHTSA's page for this model year is 2020 Dodge Journey at NHTSA. Complaint narratives stay on NHTSA's site and are not copied here.